Privacy Policy – Niramaya Heritage Homestay
Last Updated: [18-11-2025]
Niramaya Heritage Homestay (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a booking.
1. Information We Collect
We may collect the following information:
a. Personal Details
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Name
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Phone number
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Email address
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Address
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ID proof details (as required by law for guest verification)
b. Booking & Payment Information
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Booking dates
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Number of guests
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Payment status
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Transaction details (we do not store card numbers)
c. Automatically Collected Data
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IP address
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Browser details
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Device information
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Website usage analytics (via cookies)
2. How We Use Your Information
We use your data to:
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Process bookings and payments
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Communicate check-in/check-out instructions
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Provide customer support
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Improve website performance
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Maintain safety and legal compliance
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Send booking confirmation and reminders
We do not sell or share your data with third parties for marketing.
3. Cookies
We use cookies to improve website functionality and user experience.
You can disable cookies through your browser settings.
4. Sharing of Information
We may share your information only with:
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Local authorities (if required for verification)
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Payment gateways (for secure transactions)
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Service partners like cleaning staff or support teams
All partners follow strict confidentiality.
5. Data Security
We take appropriate measures to protect personal data from unauthorized access.
However, no online system is 100% secure.
6. Your Rights
You may request:
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Access to your data
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Correction of inaccurate data
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Deletion of your personal data
To request, contact us at [your email/phone].
7. Contact Us
For any privacy-related queries:
Phone: +91-8921241748
Email: niramayaheritagehomestay@gmail.com
Location: Niramaya Heritage Homestay, Panthallor Road, Muriankulangara, Vaikom, Kottayam, Kerala.
